Custom Orders
I accept special orders! Looking for certain items in large quantities? Please write to me via the contact page to schedule a consultation about your request. Open communication is essential to obtaining the best results.
Information about payment, delivery, and returns.
- Accepted payment methods: Interac e-Transfer and Cash.
- As per fiscal laws, no taxes will be collected on any purchase, as we are considered a small supplier.
- Shipping of a product (only within Canada) will be done through Canada Post according to rates automatically calculated by the carrier. In-person pickup option is also welcome.
- For food hygiene reasons, wooden products are not eligible for refund, unless there is a manufacturing defect. Thank you for your understanding in this regard.
- Please inspect your product upon reception as any return request exceeding 7 days will not be accepted. Please contact us directly as soon as possible via the contact. Return shipping charges will be the customer’s responsibility.
- No returns for special orders.
- All items are guaranteed to be without defects.